Absolutely. All forms, cookies, and data handling follow GDPR requirements. We include a privacy notice page and cookie consent as standard.

Yes. We build custom referral and enquiry forms tailored to how your care business receives new clients.

Yes. We build a dedicated careers section where you can list current vacancies and accept applications online.

We handle full redesigns as well as new builds. Book a strategy call and we will assess your current site together.

No. We write all the content for you. During your strategy call, we learn about your care services, your values, and what makes your business stand out. Our team then writes every page of copy, tailored to your services and the families and professionals you want to reach. You simply review it and tell us if anything needs adjusting. Most of our care clients are surprised by how little time the process takes on their end.

Yes. Every website we build follows search engine optimisation best practices as standard, including proper page titles, meta descriptions, fast loading speeds, and mobile-friendly design that Google rewards. We also structure your service pages so they appear when families search for care providers in your area. For care businesses that want to go further with local search visibility, we can discuss a dedicated SEO plan on your strategy call.

After your initial 12 months, your subscription continues on a rolling monthly basis with no price increase and no new lock-in. You can cancel with 30 days’ notice at any time. If you do cancel, you keep all your content, images, and copy. We believe our clients stay because the service is genuinely valuable, not because they are tied into a contract.

Absolutely. Many of our care clients operate across multiple locations, and we build the website to reflect that. Each location gets its own dedicated page with area-specific service details, local contact information, and its own CQC rating badge. This means families searching for care in a specific area find the right branch directly, while your brand stays consistent across all locations. If you open a new branch in the future, we add a new location page as part of your ongoing subscription.

Most content changes are completed within 24 to 48 hours. Simply email or WhatsApp us with what you need, whether that is a new vacancy, a change to your services, updated staff photos, or a new CQC rating, and our team handles it. There is no limit on the number of content updates included in your subscription. You never need to log into a dashboard or learn a content management system.

We can work with whatever you have. If you have existing photos of your team, your care settings, or your facilities, we will use those. If you do not have suitable images, we use professional, sector-appropriate stock photography that reflects the warmth and professionalism of the care sector. Many of our clients start with stock images and replace them with their own photographs over time as part of the ongoing updates included in their subscription. If you would like to arrange a professional photoshoot, we can advise on that too, but it is never a requirement to get started.

There is no setup fee. Your monthly subscription covers everything from day one: design, build, launch, hosting, security, content updates, and ongoing support. The first payment is taken when your website goes live, not before.

You get unlimited revisions during the design and review phase. We do not launch your website until you are completely happy with it. During the build process, you will see design mockups before any development begins, and we actively encourage feedback at every stage. Our goal is a website that you are proud to share with families, commissioners, and your team. If something does not feel right, we change it.

Yes. Every website we build is designed to meet WCAG 2.1 accessibility standards. This means clear fonts, strong colour contrast, keyboard navigation, screen reader compatibility, and properly structured content so that no visitor is excluded. For a care business, accessibility is not just a legal consideration. It reflects your commitment to inclusion and ensures that elderly family members, people with visual impairments, and professionals using assistive technology can all access your services easily.

We can integrate your website with a range of third-party tools depending on your needs. Common integrations for care businesses include online booking systems for family visits or initial assessments, job board feeds for your careers page, Google Maps for location pages, and email marketing platforms for newsletters. If you use a specific care management platform and want to explore whether a connection is possible, raise it on your strategy call and we will give you an honest answer about what is achievable.

Yes. Local authorities, healthcare professionals and families increasingly assess providers’ digital presence during procurement and framework reviews. A professional website with clear service descriptions, CQC integration, coverage areas, staffing information, and policy documentation signals a well-led organisation. We structure every healthcare website to meet the expectations of commissioners, not just families.